Effective Date: July 1, 2025
Mobile Metabolic Labs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website: https://mobilemetaboliclabs.com and when you engage with our mobile laboratory services in the Minneapolis–Saint Paul metropolitan area.
1. Information We May Request
We may collect the following categories of personal information:
a. Information You Provide Directly
- Name, address, email, phone number
- Date of birth, medical history, or diagnostic information (as needed for services)
- Payment information (if applicable)
b. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages visited, time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide mobile lab testing and health services
- To respond to your inquiries or schedule appointments
- To send administrative communications (e.g., confirmations, updates)
- For internal analytics to improve our services and website
- To comply with legal and regulatory obligations (e.g., HIPAA, CLIA)
3. How We Share Your Information
We do not sell or rent your personal information. We may share information in the following limited circumstances:
- With service providers assisting with operations (e.g., medical labs, payment processors)
- With healthcare providers or insurers at your request or as required for care
- As required by law (e.g., subpoenas, public health reporting)
- In the event of a business transfer, such as a merger or acquisition
4. HIPAA and Health Information
As a mobile diagnostic health provider, Mobile Metabolic Labs may collect Protected Health Information (PHI). We comply with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable medical privacy laws. PHI is only shared as permitted or required by law.
5. Your Privacy Rights
You may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request limitations on the use or disclosure of your medical data
To exercise any of these rights, contact us using the details below.
6. Data Security
We implement reasonable technical and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.
7. Cookies & Tracking Technologies
We may use cookies or similar technologies to improve your browsing experience. You may disable cookies in your browser settings; however, some website features may not function properly.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal data from children.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Elizabeth Morales, Compliance Officer
📍 20765 Holyoke Avenue, Lakeville, MN 55044
📞 (612) 608-3016
📧 elizabethphlebotomy@gmail.com